Delivery & Tracking

we’d love to instantly zap your order to your doorstep, however, we haven’t finished building our teleportation machine and in the meantime, we’re using a delivery company to help us out.

orders that are received before 13:00, on a working day, will be packed and shipped on the same day that the order was placed. all orders placed after 13:00 on a working day will be processed and shipped the following working day. orders will not be processed, packed, or shipped on Saturdays, Sundays, or public holidays.

it will take anywhere between 1 to 4 working days for your order to reach you, based on the shipping method available for your area. please see the guides on this page for more information on delivery times and locations.

*please note that actual shipping times may vary slightly and are an estimation only.

if your order was placed before 13:00, your tracking number will be sent via email by the close of the day. if your order was placed after 13:00, your tracking number will be sent via email the following working day. you can track your order here.

 

*kindly check your spam folder if you have not received your e-mail.

once your order has been placed it takes up to 24 hours to be processed, you will receive an email as soon as your order is ready for collection with all the details of the collection. we currently only have a collection point at our head office in Cape Town.

*kindly check your spam folder if you have not received your e-mail.