exchanges & refunds

iamtrend will happily accept exchanges or refunds, of any new, full-priced, unworn, and unaltered product(s) within seven days of receiving delivery confirmation

i’d like to exchange for a different product.

Once an exchange has been requested, provided you meet the requirements for an exchange, one of our consultants will request that you EFT the new delivery fee to secure the exchange. This fee will be the same as the amount that you paid for your initial delivery (R75 – R270). Once proof of payment has been received, the collection will be booked for the product(s) you wish to exchange. When iamtrend receives your product(s), provided that it is in its original condition and packaging, we will deliver the product(s) you have exchanged them for. Full price products may only be replaced with other full-priced products and not items that are on sale. Products eligible for exchanges and refunds may be refunded into your original method of payment or you will receive an iamtrend credit. Items bought on sale and/or promotion are not eligible for exchanges. Please read our requirements here.
terms and conditions(Required)