who are we?

At iamtrend, our mission is to be a leading fashion eyewear destination by giving our babes an authentic, curated experience. Our philosophy is more than being “on trend”, it’s about being unapologetically YOU!

Sales Coordinator

As a destination for fashion eyewear, iamtrend strives to provide our customers with a unique shopping experience; we’re seeking an energetic, motivated self-starter who can assist in all aspects of sales.

Job description

Support the Sales Manager in executing the iamtrend sales and marketing strategy to ensure sales targets are met while ensuring the delivery of a world class customer experience.

Key responsibilities

  • Manage all incoming customer queries (email, telephone, whatsApp, social media) in accordance to iamtrend customer experience guidelines.
  • Manage social media posting and responses (community management) in a timely manner to foster positive community engagement.
  • Manage show room bookings and assist walk- in customers in line with customer service guidelines.
  • Pack and ship customer orders according to packing guidelines.
  • Manage deliveries and returns with DawnWing.
  • Manage stock room and order stationery supplies when required.
  • Assist with stock control and monthly stock take.

Personal Characteristics

  • Passionate about fashion.
  • Positive attitude, solid people skills and a team player approach.
  • Can establish rapport with customers.
  • Exceptional aministration and communication skills,
  • Accuracy and attention to detail.
  • Proactive, with strong initiative.
  • Excellent time management skills and an ability to multitask.

Minimum Requirements

  • Grade 12 (NQF Level 4) or equivalent.
  • Computer Literate.
  • Sales experience advantageous.
  • Valid drivers license and own reliable transport.

Job details

  • Remuneration: Negotiable depending on experience.
  • Type: Permanent.
  • 40-hour working week. Overtime and after hours may be required.
  • Reports to Sales Manager.
  • Start date: Immediate.

Submit your CV and details here

    Curriculum Vitae (PDF format only)

    *Please note that if you do not hear back from us within two weeks, please consider your application as unsuccessful.