Job Description

Support the Sales Coordinator in executing the iamtrend sales strategy to ensure sales targets are met while ensuring the delivery of a positive customer experience. 

 

Job Requirements:

• 18 years or older
• 1 year of retail experience, or studying toward a diploma/degree.
• Proficiency in MS Office
• Available to start immediately
• Strong customer service & previous sales experience is advantageous

 

Key Responsibilities:

• Assist in managing all incoming customer queries (email, telephone and WhatsApp).
• Manage walk in customers and showroom visits.
• Pack and ship customer orders in a timely manner and according to packing guidelines.
• Assist with deliveries and returns with couriers.
• Manage wide range of office organizational and administrative task.
• Responsible for the ordering and pickup of supplies when needed.
• Running general errands and assisting the team where needed.

 

Personal Characteristics:

• Passionate about fashion.
• Positive attitude, solid people skills and a team player approach.
• Can establish rapport with customers.
• Exceptional aministration and communication skills.
• Accuracy and attention to detail.
• Proactive, with strong initiative.
• Excellent time management skills and an ability to multitask.